Shangri-La Golden Sands, Penang - Batu Ferringhi

Excellent place with great wi-fi, a children's play area, and an outdoor swimming pool. The staff helped me find great shopping options during my first stay. I'll keep coming back for a city break!

The venue's position was central. I tried some drinks at bar River Stone Bistro, located 5 minutes walk away. The breakfast was generous and rich with fresh eggs and western food, as example and served by the genuinely helpful staff.

The property was fairly clean with outstandingly accommodating and super-friendly staff. We loved twin room with bathtub.

We got a room with bathtubs. Location: the hotel was so close to private beach, night market, 24hr shop, all shopping centres and Pinang.

The best family resort. Love the adventure zone and kids activities that allows parents to have a little bit of rest while the kids are having fun at the same time. Brilliant idea!

The continuos noise from the jet skis and the foul smell of petrol destroys the pleasure of a tropical beach making it impossible to relax and dangerous for children to be by the beach. I couldnt even rest while doing my reflexology bcos of the foul petrol smell which is bad and could cause cancer. It's ashame..with a beautiful beach like that.

Got upgraded to a seafacing room with nice decor. Breakfast was great and of good value. Food at Sigi's Cafe was also very presentable and delicious, nice environment.

Vendors on recreational activities were too close to the private area of the Hotel; thus relaxation at lawn was interrupted by their smoking and communications with possible customers and among themselves.

The hotel was well-kept in general, had very efficient staff who has a very good service. The room was not kept clean and available with shower, balcony and twin beds. The setting was ideal, so close to the shops and restaurant, and the night market and a nearby food court for breakfast. Besides, it was 800 feet from Batu Feringgi Beach beach. The restaurant was at a medium distance from the venue...

Food, staff, swimming pool, adventure zone (for kids)

The bath cabinet drain got blocked. Staff solved, but it could be avoided with some preventive cares.

large and comfortable bed, good breakfast, staff are polite and helpful, importantly able to extend check-out time

Consider requesting a room on a higher floor for better views and a quieter atmosphere, as poolside rooms can get quite noisy.

Good staff, good location, family atmospher, beautiful gardens, children friendly swiming pool,

Less privacy in balcony, relatively small rooms for families with prams etc.., personnel allowed people to swim with their cloths on in the children swiming pool.

Great place for the whole family members.

Expensive comparing to a similar hotels.

The facilities of the hotel as well as their excellent staff

Great service from checking to check out. Nor is employee who makes sure our stay was great

food quality was not comparable in terms of taste

The pool area was a standout feature. Breakfast impressed with its wide variety, especially the delicious croissants. The quality of the food outside breakfast was just mediocre, and the room had basic amenities but lacked a few more thoughtful touches.